If you are going to create a website and it’s supposed to be a means of interaction between you and your customers, it’s highly likely that you’ll pair it with this or that CRM solution to manage the relationships between you and your customers. If you rent a UK dedicated hosting server, it’s likely that you’ll want a self-hosted solution to have more control over its performance. On this occasion, we’ve prepared a list of some 10 best self-hosted CRMs for your business.
1. SuiteCRM
With 4.5 million users, open-source SuiteCRM offered by a Scottish developer is one of the most popular and widely used CRM solutions. The CRM is highly praised for the wide range of features that it offers, including sales automation, marketing automation, customer support, and reporting. Besides that, it allows lots of customization options and can be fine-tuned for the needs of any business.
2. SugarCRM
SugarCRM is another quickly developing and highly promising open-source CRM solution having dedicated users in over 120 countries. It offers the choice between a self-hosted and cloud-based platform, providing you with additional flexibility. The developers of the solution focus on the accessibility of the service, without the need of excessive configuration and a long learning process. SugarCRM gives all the necessary conditions to establish efficient contact with your customers, being able to analyze their needs and adapt to them to improve their experience.
3. Vtiger CRM
Vtiger is a free and open-source CRM aimed at small-to-medium-sized businesses. It has a focus on a variety of features regarding customer relationship management as well as reporting and analytics, allowing to manage such further aspects as payments, project management, service contracts, and warehouses. In addition, it offers a broad selection of free and paid extensions. It enjoys a large community of users and developers, that provide additional support.
4. EspoCRM
EspoCRM is an Open Source CRM is an open-source CRM that is offered with a minimalistic, transparent, and easy-to-use interface, allowing to deal with the very basic aspects of customer relationship management up to the most complex ones. The core philosophy of the CRM is to speed-up your company’s development by focusing on the relationships with your customers. The CRM aims to be affordable for companies of all sizes and suitable for projects of all types. The CRM is now prospering, being used by 50,000 companies worldwide, and is actively developed.
5. Odoo
Oddo is an open-source CRM solution created to be comprehensive and multifunctional. It has a broad selection of diverse modules that cover a wide range of operations, including sales, inventory, HR, and more. If you are only going to use the CRM out of the solution offered by Odoo, you can get it for free. The CRM has a focus on such features as dashboard customization and real-time reporting. Besides that it offers a variety of scheduling features, convenient overviewing of the history of your activities, and efficient messaging.
6. Dolibarr
Dolibarr is another open-source ERP and CRM system for small and medium-sized businesses. Dolibarr allows you to customize the functionalities that you want to implement, like Sales, Human Resources, Logistics, Inventory, etc. However, you don’t need to customize the CRM before starting to work with it. The CRM offers flexible updates with the possibility to install a new one at any moment. Low-code Module Builder will allow you to construct new modules for Dolibarr without knowing how to code.
7. SuiteASSURED
If you are interested in SuiteCRM and would like to get more features than its default version offers, then what you need might be SuiteASSERED, an extended commercially supported version of SuiteCRM with a broad selection of additional features for businesses and enterprise-level support.
8. Zurmo
If you need a CRM but you find the traditional interfaces tedious and hard to master, there is a good solution for you – Zurmo. Zurmo is a product from the developers of EspoCRM that is based on a gamified interface. This CRM generally takes over the main features of the above-discussed EspoCRM but puts them in a significantly more engaging environment that will make mastering the CRM interface much more pleasurable and rewarding.
9. Fat Free CRM
Fat Free CRM, as you can see from the name, is a lightweight CRM designed for smaller teams and smaller projects. It’s open-source and based on Ruby on Rails. It features a minimalistic and transparent design and interface offering all the fundamental features of a CRM. Besides it’s written on clean code that can be modified, which is a good piece of news for professional developers, allowing them to customize the solution in a way that is the most convenient for them.
10. CiviCRM
If you need a CRM for a non-profit organization, CiviCRM is a solution specifically developed for your needs. Besides the features that are more typical for a CRM, CiviCRM offers a bunch of specialized features such as managing donors, memberships, events, and campaigns.
Conclusion
Using a CRM solution is one of the most common ways businesses and other organizations interact with their customers. In the article above we’ve discussed 10 popular CRM solutions that can be installed as self-hosted. All of them focus on slightly different features to meet the needs of various enterprises. We hope that you have found what you were looking for. Thank you for your attention, take care!
